Terms of Service

Last updated: 19 May 2025

These Terms of Service (“Terms”) govern your access to and use of cuebera.com and any purchases you make from cuebera.com (collectively, the “Services”). By visiting the Site or buying from us you agree to be bound by these Terms and our linked policies. If you do not agree, please refrain from using the Services.

Nothing in these Terms limits any non‑excludable rights you have under the Consumer Protection Act 1999, Sale of Goods Act 1957, Electronic Commerce Act 2006 or other Malaysian laws.

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1. Online Store Terms

You confirm you are at least 18 years old (age of majority in Malaysia) and have legal capacity to enter a contract. Purchases by persons under 18 must be placed by a parent or legal guardian, who will be the contracting party.

You may not use our products for any unlawful purpose or violate any applicable Malaysian laws or regulations. Transmitting malware, viruses or destructive code is prohibited. Breach of these Terms may result in immediate termination of Services.

2. General Conditions

We may refuse or cancel any order where we reasonably believe there is fraud, pricing error, stock unavailability, breach of these Terms or other legitimate business reason. If we cancel, we will refund any amounts already paid.

Except for credit‑card data, content you transmit may be transferred unencrypted over various networks. Credit‑card information is always encrypted in transit.

You must not reproduce, duplicate, copy, sell or exploit any part of the Services without our express written permission.

3. Accuracy, Completeness And Timeliness Of Information

Material on the Site is provided for general information. While we aim for accuracy, we do not guarantee that content is complete, current or error‑free. Reliance on the material is at your own risk. Historical information may not be current. We may modify Site contents at any time but are not obliged to update any information.

4. Modifications To The Service And Prices

Prices and product availability may change without notice. We may modify, suspend or discontinue the Services (or any part) at any time. We will not be liable to you or any third party for such modifications, price changes, suspensions or discontinuations, except as required by Malaysian law.

5. Products Or Services

Certain products or services are available exclusively online and may have limited quantities. Returns and exchanges are handled in accordance with our Refund Policy.

We have made every effort to display product images and colours accurately, but your device’s display may vary.

We may limit sales of our products or services to any person or geographic region and limit quantities on a case‑by‑case basis. All product descriptions or pricing may change at any time without notice. Any offer of a product or service on the Site is void where prohibited.

We do not warrant that the quality of any products, services or information purchased will meet your expectations, save as required by Malaysian statutory guarantees.

6. Accuracy Of Billing And Account Information

You agree to provide current, complete and accurate purchase and account information and to update it promptly so that we can complete your transactions and contact you as needed.

We reserve the right to refuse, limit or cancel quantities purchased per person, per household or per order where we reasonably believe orders are placed by dealers, resellers or distributors.

See our Refund Policy for further details.

7. Optional Tools

We may provide access to third‑party tools over which we have no control. You acknowledge that we provide such tools “as is” and “as available” without warranties. Use of optional tools is entirely at your own risk and you should review the third party’s terms.

Future new features or services will also be subject to these Terms.

8. Third‑Party Links

Third‑party links on the Site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating such content and will not be liable for any third‑party materials or websites.

9. User Comments, Feedback And Other Submissions

Any unsolicited ideas, suggestions or other materials you send us (“comments”) may be used by us without restriction. We are not obliged to maintain comments in confidence, pay compensation or respond. You are solely responsible for your comments and their legality.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors, Inaccuracies And Omissions

Occasionally information on the Site may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping charges or availability. We reserve the right to correct any errors and to change or cancel orders if any information is inaccurate, including after you have submitted your order, to the extent permitted by law.

12. Prohibited Uses

In addition to other prohibitions, you are prohibited from using the Site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform unlawful acts;
(c) to violate any Malaysian laws or regulations;
(d) to infringe our intellectual‑property rights or those of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage or discriminate;
(f) to submit false or misleading information;
(g) to transmit viruses or malicious code;
(h) to collect personal information of others without consent;
(i) to spam, phish, crawl or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with security features of the Services.

We may terminate your use of the Services for violating any prohibited use.

13. Disclaimer Of Warranties; Limitation Of Liability

To the maximum extent permitted by Malaysian law, the Services and all products delivered through the Services are provided “as is” and “as available” without any express or implied warranties, including implied warranties of merchantable quality and fitness for purpose, except where such warranties cannot be excluded under the Consumer Protection Act 1999.

cuebera.com and its officers, employees, agents or suppliers will not be liable for any indirect, incidental, special or consequential damages (including lost profits, revenue, savings or data) arising from your use of the Services or products, except where such limitation is prohibited by law. Our total aggregate liability to you for any claim shall not exceed the amount you paid us for the applicable product or service.

14. Indemnification

You agree to indemnify, defend and hold harmless cuebera.com, its affiliates, officers, directors, employees and agents from any claim or demand (including reasonable legal fees) arising out of your breach of these Terms or your violation of any law or third‑party right.

15. Severability

If any provision of these Terms is unlawful or unenforceable, that provision shall be deemed severed and will not affect the validity of the remaining provisions.

16. Termination

These Terms are effective unless and until terminated by you or us. You may terminate by ceasing use of the Site and notifying us. We may terminate if you fail to comply with any term. Obligations and liabilities incurred prior to termination survive.

17. Entire Agreement

These Terms, together with any policies posted on the Site, constitute the entire agreement between you and us and supersede prior agreements. Any ambiguity shall not be construed against the drafting party.

18. Governing Law

These Terms and any separate agreements whereby we provide you services are governed by and construed in accordance with the laws of Malaysia. You agree to submit to the exclusive jurisdiction of the courts of Malaysia.

19. Changes To Terms Of Service

We may update these Terms at any time by posting the revised version on this page. Your continued use of the Services after changes are posted constitutes acceptance of those changes. The date of the latest revision is shown at the top.

20. Contact Information

Questions about the Terms should be sent to support@cuebera.com.

© 2025 Cuebera. All rights reserved.