At Cuebera Amber, we take great pride in crafting high-quality poll tables that are built to last a lifetime. We are so confident in the durability and craftsmanship of our products that we offer a Lifetime Warranty to ensure your peace of mind. This warranty reflects our commitment to providing you with the best possible poll table experience.
What Does Our Lifetime Warranty Cover?
Our Lifetime Warranty covers all structural and manufacturing defects that may arise during the normal use of your poll table. This includes, but is not limited to:
Table Frame: We guarantee the structural integrity of the table frame against defects in materials and workmanship.
Playing Surface: We ensure that the playing surface remains free from warping, cracking, or separation.
Pockets and Cushions: Our pockets and cushions are designed to last, and we guarantee they will not prematurely wear or break.
Finishes: We stand by the quality of our table finishes, ensuring they will not blister, peel, or chip under normal use and maintenance.
What Is Excluded?
Our Lifetime Warranty does not cover:
Normal Wear and Tear: Over time, some wear and tear is expected due to regular use. This includes minor scratches, dents, or marks on the table's surface.
Misuse or Neglect: Any damage resulting from misuse, neglect, or improper maintenance is not covered under this warranty.
Unauthorized Repairs: Repairs or modifications performed by unauthorized personnel may void the warranty.
How to Make a Warranty Claim
If you believe your poll table is experiencing a covered issue, please follow these steps to make a warranty claim:
Contact Us: Reach out to our customer service team by phone or email. Provide your name, contact information, and a description of the issue.
Provide Proof of Purchase: To validate your warranty, please have your original proof of purchase ready for verification.
Assessment: Our team will assess the issue and, if it falls within the scope of the Lifetime Warranty, we will determine the appropriate course of action.
Resolution: We will work diligently to resolve the issue, whether it involves repairs, replacements, or refunds, as per our warranty terms.
Our Commitment to You
At Cuebera Amber, we are committed to delivering poll tables that meet the highest standards of quality and craftsmanship. Our Lifetime Warranty is a testament to this commitment, ensuring that you can enjoy your poll table for generations to come. We appreciate your trust in our products, and we stand ready to assist you with any questions or concerns.
Thank you for choosing Cuebera Amber, where quality and customer satisfaction are our top priorities.